Prommuni, LLC ("Prommuni," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile application, and related services (collectively, the “Platform”). By using the Platform, you agree to the practices described in this Privacy Policy. This Privacy Policy is designed to be transparent and easy to understand—because we believe protecting your data should be straightforward, not a legal maze.

At Prommuni, we’re not just building an app — we’re building trust at scale. From the first message to your move-in day, privacy isn’t just a feature. It’s the foundation of our entire community. This policy outlines how we earn and protect that trust, from day one to day 1,000.

This Privacy Policy applies to all users of the Platform, including prospective roommates, listers, sublessors, tenants, and any visitor accessing our website or mobile application. It governs all interactions with Prommuni’s services, whether through a browser, mobile device, API, or integration.

We collect the following categories of information to deliver a safe, relevant, and high-trust experience on the Platform:

• Account Info: Full name, email, phone number, password, date of birth, school/employer, roommate preferences, lease dates, and location.

• Profile Details: Biography, photos, budget, lifestyle tags, and other self-submitted info.

• Listings/Subleases: Property details, rent, duration, photos, and communications related to listings.

• Support Inquiries: Messages or attachments you submit to us via forms or email.

• Roommate Reviews & Ratings: If you opt to leave or receive reviews, those may include subjective assessments or behavioral comments that form part of your profile reputation. These reviews are visible to matched users.

• Device Data: IP address, browser type, device ID, OS, referring URLs, and location (if permitted).

• Usage Data: Pages visited, clicks, match interactions, time spent on features.

• Cookies & Tracking: We use both first-party and third-party cookies, local storage, beacons, and similar technologies to recognize you, measure usage, and deliver relevant content and ads. You may adjust browser settings or use cookie consent tools to manage preferences.

We use your data to:

• Platform Functionality: Create and manage your account, roommate matching, messaging, and listing tools.

• Personalization: Tailor search results, suggestions, and match rankings.

• Safety & Trust: Verify identities, detect fraud, and enforce platform guidelines.

• Communication: Send onboarding guides, confirmations, promotions (with opt-out), and service notices.

• Improvement & Analytics: Analyze usage patterns to improve functionality and performance.

• Legal & Compliance: Fulfill legal obligations and protect our rights or user safety.

• Automated Decisions & Matching: We may use algorithms or machine learning to generate roommate suggestions or personalize your experience. These models enhance discovery, but all matches are non-binding. You may edit preferences or override match suggestions at any time.

• Data Innovation & Platform Integrity: We may use aggregated, anonymized data to improve our algorithms, enhance platform reliability, and support academic or market research. This data cannot be traced back to you.

We do not sell your personal information. We may share it under the following limited circumstances:

• Other Users: Profile elements, photos, roommate tags, and communication history may be visible to matched users as part of the matching and messaging system.

• Service Providers: We engage verified vendors (e.g., hosting, analytics, identity checks, customer support) under strict confidentiality and data security contracts.

• Legal Compliance: If required by subpoena, court order, or lawful request.

• Business Transfers: In the case of a merger, acquisition, or asset transfer, your information may be transferred as part of the transaction.

• Public Content: User-submitted content such as profile bios or listing images may be publicly visible. Do not upload anything you wouldn’t want public.

• Third-Party Data Collection: We do not permit third parties to collect data from our Platform for advertising or resale without explicit consent.

You may access, correct, or update your personal information by logging into your account. To delete your account or full data profile, email us at privacy@prommuni.com. We respond to verified requests within 30 days in accordance with applicable laws.

You may opt out of promotional communications by clicking the unsubscribe link in emails. We may still send service-related communications.

If you are a California resident, you have the right to:

• Know what categories of data we collect, use, and share.

• Request deletion of personal data.

• Opt out of the “sale” of personal data as defined under California law. We do not sell personal data in the traditional sense; however, if this ever changes, you will be provided notice and the ability to opt out.

If you are located in the EU/EEA, you may:

• Access, correct, delete, or restrict processing of your personal data.

• Object to data processing where legally applicable.

• Request data portability.

• Withdraw consent at any time.

We take industry-standard steps to safeguard your personal data using technical and organizational security controls, including:

• Encrypted data in transit and at rest

• Password hashing and two-factor authentication

• Role-based access controls for internal systems

• Routine security assessments and audits

Our Platform is not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 13 in compliance with the Children’s Online Privacy Protection Act (COPPA). If we learn that we have inadvertently collected such data, we will promptly delete it.

We retain your personal information only as long as reasonably necessary to fulfill the purposes outlined in this Policy, including to provide services, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the data and how it is used.

Our Platform may include links to other websites, apps, or integrations. We are not responsible for their privacy practices or content. Please review their privacy policies before submitting personal data to them.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or via the Platform. Your continued use of Prommuni after any update constitutes your acceptance of the revised Policy.

For questions, privacy requests, or complaints, contact:

Prommuni is based in the United States. If you access the Platform from outside the U.S., you acknowledge that your information may be transferred to, stored, and processed in the U.S. where our servers and central databases are located. By using the Platform, you consent to any such transfer of your information to the U.S. and other jurisdictions, which may not offer the same level of privacy protection as your home country.

Prommuni adheres to the EU-U.S. Data Privacy Framework where applicable to ensure adequate protection of personal data transferred from the EU or EEA to the United States.

Any disputes arising from this Privacy Policy or the Platform’s handling of personal data will be resolved in accordance with the dispute resolution provisions outlined in our Terms of Use. You agree to first contact us to attempt informal resolution, and if unresolved, submit to the jurisdiction of courts located in the State of Maryland, unless otherwise required by applicable law.

Issued: June 9, 2025

📧 Contact: contact@prommuni.com